Customer outside of Australia must send their sunglasses to our facilities in Australia for servicing. Customers are charged $7.95 Australian dollars for the return shipment of your sunglasses at checkout. This included cost is only for the return of your sunglasses and does not include postage from your home country to Australia. However, we find that using most 1st class air mail services are economical, safe, and fast. You can expect to pay between $10 and $13 to get your sunglasses to Australia in as little 5-10 days.
If customers are concerned about using Air Mail for their return shipments of their serviced sunglasses then they can contact The Sunglass Fix to arrange insured mail. However, the cost may increase dramatically. While extremely rare, The Sunglass Fix assumes no responsibility for lost of damaged sunglasses through international shipments. Please ensure your address information on your receipt is accurate as it is the same address used to generate your mailing label.
On Jan 27th 2013 The US Postal services raised thier prices on interntional post to Australia by 95% from $6.90 (see below) to $12.75. Many other countries have less expensive shipping rates but please check before ordering what it cost to send a small 6 to 8 oz or < 250 Gm parcel to Austrlaia.
Winner of Australian Customer Service Awards 3 Years in a Row
We also have many indepent reviews we've accumulated from our great customers. We hope this helps you understand that replacing the lenses in your sunglasses can be a easy, economical way to keep your sunglass performing as good, if not better than new for years to come.
Over 42,000 Sunglass Lens Models
The Sunglass Fix has over 42,000 sunglass lens models ready to ship on any given day.
If you can not find lenses for your frames please contact us or feel free to order Custom Made or Installed Lenses and we'll make a pair and install them for you for the same great price. We will need your frames in the lab so some minor shipping charges apply.×
Lenses are Shipped Same or Next Day Anywhere in World for Free
Our Replacement lenses are shipped anywhere in the world for free. All lenses are designed and produced from our central lab in Australia and shipped to your doorstep.
We ship lenses on the same or next business day and while shipping times vary the quality of our lenses will be well worth the wait.
Custom Made or Installed Lenses do have a minor shipping charge as your frames will need to be sent into our lab and returned to you.
More information on shipping timeframes is here.×
Over 80,000 Pairs of Sunglasses Saved from Landfills
Replacement Lenses are shipped anywere in the world for free. Free shipping does not include tracking but is very reliable. Tracking is available at checkout but we feel this added feature is not necessary based on our 8 years of shipping experience.
Custom Made or Installed lens servicers do require a minor shipping charge. We must have your frames in order to make and install your lenses.
AUSTRALIA CUSTOMER SERVICE TOP HONORS 3 YEARS IN A ROW
DON'T SETTLE FOR LESS - YOUR EYES DESERVE THE BEST×
DON'T WANT TO INSTALL THEM? WE CAN DO THAT FOR YOU.×