Reply from The Sunglass Fix
Dear Karen Thank you for contacting us. We appreciate your feedback and apologise for any disappointment you’ve experienced with our replacement lenses. Please know that we are an independent company and not affiliated with any sunglass manufacturers, as most do not offer aftermarket lens replacements. As a result, our lenses do not include any logos or branding, and the colour may differ slightly from original lenses. However, we do ensure that our lenses are of the highest quality, using premium optical Polyamide and Polycarbonate materials for outstanding clarity and durability. Our lenses feature top tier Japanese polarisation technology, achieving a 99.9% efficiency rating for glare reduction, along with comprehensive UV protection across the UVA, B, and C spectrums. We are transparent about our process and have provided detailed information on our website regarding the materials used and how the lenses are made and state this on almost every page of our site. We would appreciate the opportunity to address your concerns directly and have sent you an email to discuss a resolution that meets your satisfaction. Thank you for your understanding and we look forward to assisting you further. Regards Lana Customer Care Team at the Sunglass Fix