Prada SPR10R - 57 mm

Hi Cherie, I'm sorry to hear about your fit problems. We make over 100K lens models so sometimes ordering the correct lenses for your frames can be a problem. There are also times, sad to say,where machines malfunction. While rare and monitored extremely closely (we calibrate our machines within a hair width every day in all 3 dimensions) things can go wrong. However, We guarantee both fit and quality and have one of the best warranties on the market. We are more than happy to resolve whatever fit issue you may have encountered. It doesn't matter if you ordered the wrong size or if we made the mistake, we'll do whatever possible to get your sunglasses up and running again as soon as possible. Last thing we want is unhappy customers. Our primary goal is to deliver exactly what we promise, a high quality lens that performs as good or better than your original for a fraction of the price of getting a new pair. Please, do me a favor and reach out to us so we can resolve this for you. Either contact our customer care department at info@thesunglasfix.com or proceed to this page on our site, https://www.thesunglassfix.com.au/index.php?route=account/return/add , and fill out the information form which will speed up the process in figuring out exactly what you frames you have and what your order number was so we can come with the best path forward to getting this resolved for you. Thanks, Craig Anderson CEO and Founder of The Sunglass Fix