Reply from The Sunglass Fix
Hi Brenda Thank you for sharing your feedback. I’m sorry there was some confusion regarding the lenses. To clarify, we specialise in high quality lens replacements and make our own lenses, designed to fit a wide variety of sunglass models. We are not affiliated with Serengeti or any other sunglass brands, so while our lenses are crafted to offer excellent optical clarity and durability, they are not original brand lenses. Our goal is to provide an affordable and reliable alternative, allowing you to enjoy your favourite sunglasses for years to come. As this is the first contact you have made with us regarding this issue, I have sent you an email with more information. You are welcome to return them for a full refund. Please note that our return policy applies only to orders within 6 months of the purchase date. If there’s anything more we can do to improve your experience or if you have any questions about the lenses you received, please feel free to reach out. Regards Lana Customer Care Team at the Sunglass Fix