Independent Reviews

Please click to visit our Facebook page, find special offerings, and read what other customers have thought about The Sunglass Fix's products and services The Sunglass Fix Reivews on Google Plus
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True Local Reviews of The Sunglass Fix's Lens replacement service for sunglasses
 
 
 
 
 

International Shipping Instructions Custom Made Sunglass Lenses

Shipping is FREE anywhere in the world for Replacement Lenses. However, if you need to order Custom Cut Lenses, or just want to have your lenses professionally installed, we must have your frames.


Customer outside of Australia must send their sunglasses to our facilities in Australia for servicing. Customers are charged $7.95 Australian dollars for the return shipment of your sunglasses at checkout. This included cost is only for the return of your sunglasses and does not include postage from your home country to Australia. However, we find that using most 1st class air mail services are economical, safe, and fast. You can expect to pay between $10 and $13 to get your sunglasses to Australia in as little 5-10 days.


Overall Steps:

  • Customer securely packs their sunglasses and ships them to The Sunglass Fix at the address on the bottom of their receipt. A mailing label can be printed here: Link to Mailing Label
    • Three layers of bubble wrap around frames in an envelope OR
    • Frames in cloth case in a small box, like a Check box, taped and labeled
    • Keep them under 6 Oz and it will cost about $12.75 USD to mail from USA using First Class Post
    • Mail at Post office as CN22 form must be filled out for international shipments
  • Once serviced, The Sunglass Fix packs your sunglasses and returns them to your home through Australia Post Air Mail. You are notified by email they are on their way. While the shipment is not tracked, the service is very dependable. Our mailing labels are all computer generated from your order shipping details and we have an outstanding track record of safe returns. Please check estimated shipping times but a typical example is 4-10 days to the United States.

cn22 example for customers mailing in sunglasses from outside australia
If customers are concerned about using Air Mail for their return shipments of their serviced sunglasses then they can contact The Sunglass Fix to arrange insured mail. However, the cost may increase dramatically. While extremely rare, The Sunglass Fix assumes no responsibility for lost of damaged sunglasses through international shipments. Please ensure your address information on your receipt is accurate as it is the same address used to generate your mailing label.

 

On Jan 27th 2013 The US Postal services raised thier prices on interntional post to Australia by 95% from $6.90 (see below) to $12.75. Many other countries have less expensive shipping rates but please check before ordering what it cost to send a small 6 to 8 oz or < 250 Gm parcel to Austrlaia.

 

Award Winning Lens Quality

Winner of Australian Customer Service Awards 3 Years in a Row

The Sunglass Fix was awarded the first ever "Three Peat" award for the highest ranking for its products and services at The Australian Customer Services Awards.This awards is granted to us based on independent customer feedback gathered by the independant organisation.

Still question our quality.  See what our customers have to say about it.

We also have many indepent reviews we've accumulated from our great customers. We hope this helps you understand that replacing the lenses in your sunglasses can be a easy, economical way to keep your sunglass performing as good, if not better than new for years to come.

Please click to visit our Facebook page, find special offerings, and read what other customers have thought about The Sunglass Fix's products and services Google reivews for the sunglass fix

 

Largest Selection

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Largest Selection

Over 42,000 Sunglass Lens Models

The Sunglass Fix has over 42,000 sunglass lens models ready to ship on any given day.

If you can not find lenses for your frames please contact us or feel free to order Custom Made or Installed Lenses and we'll make a pair and install them for you for the same great price. We will need your frames in the lab so some minor shipping charges apply.

Lenses Shipped Free Worldwide

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Lenses Shipped Free Worldwide

Lenses are Shipped Same or Next Day Anywhere in World for Free

Our Replacement lenses are shipped anywhere in the world for free. All lenses are designed and  produced from our central lab in Australia and shipped to your doorstep.

We ship lenses on the same or next business day and while shipping times vary the quality of our lenses will be well worth the wait.

Custom Made or Installed Lenses do have a minor shipping charge as your frames will need to be sent into our lab and returned to you.

More information on shipping timeframes is here.

Saving Money and Resources

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Saving Money and Resources

Over 80,000 Pairs of Sunglasses Saved from Landfills

Did you know that in some cases you can save over 90% by replacing your sunglass lenses instead of buying a new pair of sunglasses?
What if you can get a higher quality lenses than your originals?  Every wished you had polarized lenses instead of regular lenses in your frames?
 
Well, you've found the right place. The Sunglass Fix offers premium quality replacement lenses and ships them around the world for free. Our lens Quality is incredible and installing your new replacement lenses is usually much easier than you would have ever imagined. 
 
 
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Lenses Shipped Free Worldwide

Replacement Lenses are shipped anywere in the world for free. Free shipping does not include tracking but is very reliable.  Tracking is available at checkout but we feel this added feature is not necessary based on our 8 years of shipping experience.

Custom Made or Installed lens servicers do require a minor shipping charge.  We must have your frames in order to make and install your lenses.

Map of shipping timeframes around the World from The Sunglass Fix's lab in Australia

 


Award Winning Quality

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Award Winning Quality

Upgrade your sunglasses to a better performing, scratch free lens.

AUSTRALIA CUSTOMER SERVICE TOP HONORS 3 YEARS IN A ROW

DON'T SETTLE FOR LESS - YOUR EYES DESERVE THE BEST

Installation Service Available

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Installation Service Available

The Sunglass Fix is happy to install your sunglass lenses for you.

DON'T WANT TO INSTALL THEM?  WE CAN DO THAT FOR YOU.

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