Australia:
Australia customers can expect their lenses in 2-5 business days on the east coast. Rural Areas and Western Australia should receive them in 1-2 weeks.
Express Post should arrive in 2-3 days. We are not in an express post overnight area but these packages still get there fast and are a great alternative for Regional areas and Western Australia customers that need their lenses fast.
Australia Post provides estimates on their website for specific countries. These estimates only explain how long it takes for the goods to arrive in your country. Individual mail processing time within your country should then be added. For example, Australia Post estimates 4-6 business days for shipments to the USA. You should then add 2 - 10 days for local delivery.
International:
We have recently converted all our international shipping to DHL. Please don't expect a yellow van to pull up to your house. They basically take all packages directly to your countries postal systems for normal domestic delivery. What DHL has proven is that they are faster, more reliable, and have allowed us to offer tracking around the world for a very reasonable cost. While not necessary, if you want to know where your package is on it's journey around the world we would highly recommend spending the extra few dollars to get tracking. Tracking may not be available in your country. Some countries do not have domestic tracking services yet. However, if DHL can not provide tracking we will contact you before shipping to determine if you want to proceed without tracking or not.
| |
Best Delivery Time |
Average Delivery |
Longest Delivery |
Refund or Resend |
| Australia |
2-6 business days |
4-8 business days |
10 business days |
12 business days |
| New Zealand |
1- 2 weeks |
2 - 3 weeks |
3 - 5 weeks |
5 weeks |
| Asian Region |
1.5 - 2 weeks |
2 - 3 weeks |
3 - 5 weeks |
5 weeks |
| USA/Canada |
1.5 - 2 weeks |
2 - 3.5 weeks |
3.5 - 6 weeks |
6 weeks |
| UK/Western Europe |
2 - 3 weeks |
2 - 4 weeks |
4 - 6 weeks |
6 weeks |
| Arabian Region |
3 - 4 weeks |
3 - 5 weeks |
5 - 7 weeks |
8 weeks |
| South & Central America |
3 - 5 weeks |
5 - 6 weeks |
6 - 9 weeks |
10 weeks |
| African Region |
3 - 5 weeks |
5 - 6 weeks |
6 - 9 weeks |
10 weeks |
| Eastern Europe/Russia |
3 - 5 weeks |
5 - 7 weeks |
7 - 9 weeks |
10 weeks |
In the unlikely event there are import taxes or duties these will be the responsibility of the customer
Shipping Cost and Information for Custom Made or Installed Sunglass Lenses
How To Send Sunglasses To Us
